Portal Role - Knowledge Base on Contact Level

[elrond1337]

Hi all,

is there any reason why I can´t set portal permissions for Knowledge Base on Contact (or account) level (like in the screenshot attached)?
This is well working for other entities but unfortunately for Knowledge Base you can just choose "no" or "all"...

Best Regards,
Elrond

[Maximus]

Hi,
Knowledge Base can't be set to the contact or account access level. This entity represents data (tips, documentations, guide) that should be available to all users. If you want to restrict access for contact or account scope only maybe it is better to use the Documents entity instead.

[yuri]

You can customize in metadata.

[elrond1337]

yuri thank you for this hint. Wich file do you mean and wich lines I have to edit/insert?

[Maximus]

Create a json file (e.g. KnowledgeBaseArticle.json) In espocrm/custom/Espo/Custom/Resources/metadata/scopes with this code:

{
    "aclPortal": "recordAllAccountContactNo"
}

Cleare the cache and reload a webpage. The contacts and account scope should be available.

[elrond1337]

Thank you, that is working very well!