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Personal email account doesn’t work on server version

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  • Personal email account doesn’t work on server version

    Hi guys,

    i might have a really small problem. When i created my personal email account on my test-cloud-user on Espo CRM everything worked out perfectly. Tipped in all settings for IMAP & SMTP and afterwards I was able to see all my emails from my inbox, sent and trash, right in the CRM.

    But after installing Espo on my Server and setting up my email preferences the exact same way, I was not able to see any mails. Even thought the system says that the connection (IMAP & SMTP (test email works)) is okay and I am able to change the monitoring folder, seeing all other folders within my mailbox.

    There is a warning saying: “Scheduled jobs are not running. Hence inbound emails, notifications and reminders are not working. Please follow the instructions to setup cron job.” But anyways, emails should be shown as on the cloud version?!

    What am I doing wrong? Please help me out here.

    Thanks in advance and regards from Germany,

    Bene
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