B2C vs B2B

[diyoyo]

Hi,
I am not sure I see any difference when switching from b2b to b2c mode.
Can someone explain what it does, please?
Thanks.

[Maximus]

Hello.
Business-to-consumer (B2C), is a process for selling products directly to consumers.
Business-to-business (B2B), is a process for selling products or services to other businesses.
In EspoCRM you can switch from B2B to B2C mode by following this https://www.espocrm.com/documentatio...istration/b2c/.
Within B2C mode the EspoCRM processes are avoiding Account linked logic.

[diyoyo]

Within B2C mode the EspoCRM processes are avoiding Account linked logic.

OK, so this is the only real difference, right?

[gaylefunke]

Of course, there is a difference. Because of the difference in sales volume, B2B income is much higher than B2C income. I sell office supplies, and I do these two processes at the same time (b2c and b2b). Before, I didn't notice the difference between the two processes because the sales volume was small. Now that the sales volume has increased by 40%, I have kept more detailed income records. I even created a bank account to separation of personal and work finances , as well as to separate B2C and B2B income. I make about 70% of my sales to businesses. The difference is obvious.

[partomas]

Hello.
Business-to-consumer (B2C), is a process for selling products directly to consumers.
Business-to-business (B2B), is a process for selling products or services to other businesses.
Within B2C mode the EspoCRM processes are avoiding Account linked logic.

What to do in Mix environment? Ideal solution to have identifier does Customer are Consumer or Business