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  • akafester
    Member
    • Mar 2018
    • 32

    Mails

    I have some mails that get sent from some reports. The problem is that they keep getting sent even though I have disabled the mail sending.
    Funny thing is, that the mails I receive contains old data.
    Is there a way to purge old data so this issue can stop.
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello.
    Do you use a workflow for it? Just disable this workflow.

    Comment

    • akafester
      Member
      • Mar 2018
      • 32

      #3
      Originally posted by Maximus
      Hello.
      Do you use a workflow for it? Just disable this workflow.
      No. It's a schedule in the actual report.
      Funny thing is, the report still exists, and is still updating as it should but mail sending is disabled. And as I wrote earlier, the data from the report being sent out, is really old and not updated.

      Comment

      • Maximus
        Senior Member
        • Nov 2018
        • 2731

        #4
        Tell me please which interval you have chosen? I will try to reproduce this issue.

        Comment

        • akafester
          Member
          • Mar 2018
          • 32

          #5
          Originally posted by Maximus
          Tell me please which interval you have chosen? I will try to reproduce this issue.
          It was set to daily at 7:30, which, I guess it still is as I am receiving them.

          Comment

          • Maximus
            Senior Member
            • Nov 2018
            • 2731

            #6
            I have checked it. It works well. Please check your customizations. Maybe some of them affect this.

            Comment

            • akafester
              Member
              • Mar 2018
              • 32

              #7
              Sorry I've been busy, so forgot all about this post.
              So problem still persists. Is there some logs I can check to get an idea where this is originating from?

              Comment

              • Maximus
                Senior Member
                • Nov 2018
                • 2731

                #8
                Could you take a look into your DB on table -> 'report', column -> 'email_sending_interval'? What is recorded inside of it?

                Comment

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