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Create multiple calls/task for selected accounts

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  • Create multiple calls/task for selected accounts

    Hi, I want to create multiple calls for a selected group of accounts. For example, I want to select some accounts to be contacted and then create a call and assign to users. How can I do it?

    Thank you.

  • #2
    Hello.

    If you want to add a new field to the Calls layout that will allow you to choose a few accounts, I suggest you create a new Many-to-Many relation between the Calls entity and Account entity. For this you can make a few next steps:
    1. Go to Administration -> Entity Manager and create a relation between the Calls entity and Accounts entity of Many-to-Many type.
    2. Go to Administration -> Layout Manager -> Calls -> Detail and add created relation Accounts field to the layout.
    3. In the Layout Manager choose the Accounts tab -> Relationship Panel and add to it relation Calls field

    You can read more about the relations here https://www.espocrm.com/documentatio...-relationships

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    • #3
      i've the same issue, but how to do this with multiple entity types?

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      • #4
        Hi,

        > but how to do this with multiple entity types?

        Could you explain it more explicitly?

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        • #5
          If you are talking about the linking I think that Maximus already answered, but if you are talking about having one form to create multiple records by selecting multiple accounts and multiple users for assignment then I think you need coding it or 3rd party extension.

          You can check this thread may is relevant:

          https://forum.espocrm.com/forum/deve...e-tech-records
          CEO of Eblasoft
          EspoCRM Expert since 2014
          Full Stack Web Developer since 2008
          Creator of Numerous Successful Extensions & Projects​

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