Mailchimp intergation

[Ellen]

Hi all,
I have bought advance pack and it's so great.
But when I try to intergrate with mailchimp, it's seem not worked.
There is no mailchimp sycn button available.
Mailchimp sync is included in advance pack or what I should do more.
Thanks
Ellen

[Maximus]

Hello Ellen,
Have you plugged in your Mailchimp according to this https://www.espocrm.com/features/mai...-integration/? What version of the Advanced pack do you use?

[Ellen]

Hi Maximus,
Thanks for your quick reply.
Advance pack ver 1.33.5
And I also did follow instruction.
But the button is not available until now.
May I did some thing not correct.
Please advise.
Thanks,
Ellen.

[Maximus]

I have already tested Advance pack ver 1.33.5 in Espo 5.5.6 and 5.6.0 as well. Everything works fine. I have Mailchimp Sync buttons in the target list and campaign entities. Sometimes you need to press F5 to reload the page to make the button appear. If F5 will not help try to press Ctrl + F5 to reload the page and clear web browser cache.

[Ellen]

Hi Maximus,
Yes, I do the same but the button is still not available.
Let me confirm again the step:Administration (System panel) > Integration > MailChimp. Make this integration enabled.
And my configuration is in picture.
Please see and help.
Thanks,
Tanya

[Maximus]

Any records in the log file? Try to debug this issue. Jump into the Campaign or Target list record, press F12 and check this error.