Convert to contact - what happens to stream?

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  • viklele
    Junior Member
    • Mar 2019
    • 7

    Convert to contact - what happens to stream?

    Hi,

    When I convert a lead to a contact - the data of lead is copied to create a new contact. The stream of the original lead remains with the lead and does not migrate to the new contact.

    Now when I look at the new contact - the history of communication / stream is not visible.

    Is there a way that I can see the stream of the original lead under the corresponding contact?

    Regards,
    Vikram
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Originally posted by viklele
    Now when I look at the new contact - the history of communication / stream is not visible.
    Hello,
    go to Administration -> Layout Manager -> Contacts -> Side panels (Detail) and add fields into layout.

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    • tayling
      Member
      • Apr 2023
      • 45

      #3
      I would be very keen to know if you solved this issue. I have streams visible for the contact but the history from the lead does not appear to have come over after convert.

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