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Convert to contact - what happens to stream?

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  • Convert to contact - what happens to stream?

    Hi,

    When I convert a lead to a contact - the data of lead is copied to create a new contact. The stream of the original lead remains with the lead and does not migrate to the new contact.

    Now when I look at the new contact - the history of communication / stream is not visible.

    Is there a way that I can see the stream of the original lead under the corresponding contact?

    Regards,
    Vikram

  • #2
    Originally posted by viklele View Post
    Now when I look at the new contact - the history of communication / stream is not visible.
    Hello,
    go to Administration -> Layout Manager -> Contacts -> Side panels (Detail) and add fields into layout.

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    • #3
      I would be very keen to know if you solved this issue. I have streams visible for the contact but the history from the lead does not appear to have come over after convert.

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