Adding follower

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  • Liskovak
    Junior Member
    • Feb 2019
    • 1
    #1

    Adding follower

    Hello,

    how can I add any user to following of record (entity: Task)? Now it´s possible follow record only when user click on button "Follow", but I can´t do this instead of him.

    Thank you so much!
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8440
      #2
      Hi,

      In the next version admin will be able to add followers.


      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • Liskovak
          #2.1
          Liskovak commented
          02-25-2019, 08:11 AM
          Editing a comment
          Hello,

          thank you for your answer. Do you know when will be the next version admin?
        • LukeKing
          Junior Member
          • Feb 2019
          • 9
          #3
          Hello,

          when will be next version yuri or someone?

            Comment

            • egomez
              Junior Member
              • Jun 2019
              • 3
              #4
              Hello yuri how can I add portal users as followers to tasks assigned to their account?

              My problem is: even doing @username their are not being notified by email. I think it only works if they follow the task.

                Comment

                • ForumFan77
                  Banned
                  • Jun 2019
                  • 1
                  #5

                  Create user accounts for employees who need access to a partner center. These tasks must be performed by the administrator with the permissions of a global administrator, user management administrator, or account administrator.

                    Comment

                    • mbaysek
                      Junior Member
                      • Apr 2020
                      • 8
                      #6
                      It still seems like admin cannot set a user to follow a record. Please advise me if there is some way to do it.

                      In my example, I'm working with the Cases screen, but this should apply to other Entities, as well.

                      When we click "View Followers" from the "..." menu, it only shows the existing followers, and does not provide a way to add a follower, although I can "unlink" existing ones, if I want.

                      When we go to edit the record itself, the followers section does not become editable.

                      It would be nice if there was either, or both:

                      - As Admin (or proper role), I could set a user to follow any record when I desire.

                      - An option whereby tagging a user would set them to follow the record. I envision this option as allowing any user to set any user on his/her team (or team that they have permission to) to follow any record that they have access to.

                      It would be great if non-admin could do it too, but I'd be happy for now if even just an admin could do it.

                      If there's some way I can help implement this, please let me know.

                        Comment

                        • yuri
                          Member
                          • Mar 2014
                          • 8440
                          #7
                          There's a bug that Select button doesn't work on View Followers popup. Will be fixed.
                          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                            Comment

                            • yuri
                              Member
                              • Mar 2014
                              • 8440
                              #8
                              Fix: https://github.com/espocrm/espocrm/c...a504d0ff7b0b1a
                              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                                Comment

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