Portal users: stream visibility for cases

[michib]

Hi,

I'm not able to make stream section show up for a portal user when looking at its cases. "its cases" means at the fact that case is assigned to "Account1" and portal user is associated to "Contact1" that belongs to "Account1".

Portal role has stream enable for all:

Cases

enabled

yes

all

all

no

all

Where's the catch? What am I missing?

thanks, regards,
Michele

[yuri]

Hi Michele,

Did you try to clear cache?

[michib]

Hi Michele,

Did you try to clear cache?

I can't believe it... this really drove me nuts... Thanks Yuri.
I suppose I must dig inside what Espo's cache is doing... behing the scenes.

Michele

[yuri]

Actually, It's supposed to be cleared after change. It's already fixed.

[michib]

Actually, It's supposed to be cleared after change. It's already fixed.

Hi Yuri,

I tried now changing a portal user role. Changes are applied only after cache cleared. (Espo 5.5.6)

regards,
Michele