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  • Bad server response during export

    I was exporting around 350K leads and every time I export bad server response shows up. I guess it would be something with the time out but I don't know where to configure.

  • #2
    Hello,
    max time execution and so are in : php.ini file

    But for me, with 350K, is better to do directly in database.

    Regards

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    • #3
      I prefer users to be able to do it on their own. I guess this is not on max_exec... I have tried changing this and it seems to time out in less than 60s or even 30s

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      • #4
        Hello,
        is there something in the Espo and server error logs?

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        • #5
          Hi,
          just be realistic : 350K with a table like "Leads"... hum hum ....
          I just look the table "leads" linked to :
          user
          email
          phone
          account
          contact
          opportunity
          campaign

          after that, you have not more table in the "EspoCRM" database
          Sometime, you must choose...and with 350k record, you have no choose

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          • #6
            In 5.6.0 memory usage will be optimized for export. But export to XLSX will still demand a lot of memory though.

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            • #7
              Originally posted by yurikuzn View Post
              In 5.6.0 memory usage will be optimized for export. But export to XLSX will still demand a lot of memory though.
              Ohhh so this is not about the timeout but on the memory usage?

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              • #8
                > Ohhh so this is not about the timeout but on the memory usage?
                The answer for your case is in logs.

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                • #9
                  Originally posted by yurikuzn View Post
                  > Ohhh so this is not about the timeout but on the memory usage?
                  The answer for your case is in logs.
                  Saw it.

                  Espo.ERROR: Uncaught Exception PDOException: "SQLSTATE[HY000] [2002] No such file or directory" at /opt/lampp/htdocs/ntucrm/application/Espo/ORM/EntityManager.php line 157 {"exception":"[object] (PDOException(code: 2002)

                  Saw a solution.

                  After successful installation I got "Bad server response" error message whenever navigating throughout the app. Unable to upload any file in the


                  That was too stupid of me not to check on logs first.

                  But then got another error

                  Espo.ERROR: Uncaught Exception PDOException: "SQLSTATE[42S22]:

                  Attached Files

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                  • #10
                    Column not found: 1054 Unknown column 'user.type'

                    Check Yuri post in the forum, .I have read info about that..if not forget, you must run a SQL query for create this field.
                    I think this field don't exist in expo 5.4 and exist in 5.5

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                    • #11
                      Originally posted by item View Post
                      Column not found: 1054 Unknown column 'user.type'

                      Check Yuri post in the forum, .I have read info about that..if not forget, you must run a SQL query for create this field.
                      I think this field don't exist in expo 5.4 and exist in 5.5
                      ohhh let me try updating it then. THANKS!

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                      • #12
                        Tried the update but I still have the error. Can anyone help in this? I can't seem to find the thread regarding the 'user.type'

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                        • Maximus
                          Maximus commented
                          Editing a comment
                          Have you checked DB. Does 'user.type' field exist?
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