automatic subscribe does not work

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  • RSGRG
    Member
    • Feb 2019
    • 72

    automatic subscribe does not work

    I did a standard installation, version 5.5.6.
    Auto Subscribe does not work. Although I have set this in the user settings. What do I have to set where, so that I can, for example, Get info from a company I did not create?

    Here's a screenshot.

    Thanks and regards
    Rene
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    please read this https://www.espocrm.com/tips/follow-records/

    Comment

    • yuri
      Member
      • Mar 2014
      • 8634

      #3
      Cron must be not ebabled?
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

      • RSGRG
        Member
        • Feb 2019
        • 72

        #4
        Thanks, I read everything. And set it up as described:

        Global Auto-Follow

        What if you’d like to see the information only about all the new Leads no matter by whom they were created. In such a case Global Auto-Follow will be exactly the thing you need, you only have to choose the entity type from the list, save the changes and you will both receive notifications about all records belonging to the specific entity and track all the changes related to them in the Stream.

        Unfortunately, as a user, I do not receive notifications about events from, for example, Companies and contacts created by other users, as well as the Subscribe button, does not automatically change to subscribed and turn green.

        Manually I can subscribe the button z.b. at a company or a contact select and this then changes to subscribed and turns green and I get under Home Activities events to the subscribed company and the contact appears.

        What else do I have to set where?

        Originally posted by Maximus

        Comment

        • RSGRG
          Member
          • Feb 2019
          • 72

          #5
          Thank you. Does not the cron job have to be activated or should it not be activated?

          Originally posted by yurikuzn
          Cron must be not ebabled?

          Comment

          Working...