No notification sounds

[codeboy]

Hello,
I think notifications sound doesn't work properly, here is what I get from console Uncaught (in promise) DOMException This is from espo official demo page also same with my installation.

[yuri]

Hi,

It's Chrome new behavior. It blocks sounds (which is a great idea). You can enable it in chrome settings.

[Ashif Malayil]

yuri I am using CRM in mobile browser is there any way to have a notification sound when a Lead assigned?

[a.slyzhko]

I'm currently on the latest version 8.3.6 and I don't have notification sound even after sound permission was granted. I deep dive into views/notification/badge and found out that isFirstCheck that passed to popupNotificationView is always true, which causes below code never execute playSound function.

onShow() {
    if (!this.options.isFirstCheck) {
        this.playSound();
    }
}​ 

So I have removed condition check and also override playSound function as it caused error AbortError: The play() request was interrupted because the media was removed from the document.

playSound() {
    if (this.notificationSoundsDisabled) {
        return;
    }
    let audio = new Audio(this.soundPath + '.mp3');
    audio.volume = 0.3;
    audio.play();
}​ 

And finally get sound playing!

[ChrisSka83]

Hy and thank you for dealing with this topic.
But where exactly do you change this?
Maybe more users want to change it.

[a.slyzhko]

I'm developing custom popup notification. Just create custom view for it, extend from views/popup-notification and redefine corresponding functions

[Said]

Hi sir,
I removed condition string in onShow function, then had overridden playsound function as you described earlier, however nothing seems to change.
The actual file resides in var/www/espocrm/data/espocrm/client/lib/original/espo-main.js
What can I change, any recommendations? I would appreciate it!

Originial file:
playSound() {
if (this.notificationSoundsDisabled) {
return;
}
const audioElement = /** @type {HTMLAudioElement} */$('<audio>').attr('autoplay', 'autoplay').append($('<source>').attr('src', this.soundPath + '.mp3').attr('type', 'audio/mpeg')).append($('<source>').attr('src', this.soundPath + '.ogg').attr('type', 'audio/ogg')).append($('<embed>').attr('src', this.soundPath + '.mp3').attr('hidden', 'true').attr('autostart', 'true').attr('false', 'false')).get(0);
audioElement.volume = 0.3;
audioElement.play();
}