Announcement

Collapse
No announcement yet.

How to troubleshoot import of a big csv being stuck?

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • How to troubleshoot import of a big csv being stuck?

    How does the idle/cron import work? Is it based on the Import Logs? If I delete the Import Log is the import stopped? How can I stop and try again the import with a smaller file?

  • #2
    Hello. What is went wrong with import? As I know it is not up to cron.

    Comment


    • #3
      Hi,
      you also need to remove related jobs in database
      https://github.com/espocrm/espocrm/b...mport.php#L395
      https://github.com/espocrm/espocrm/b...mport.php#L305
      Job Offers and Requests

      Find Developer
      Find Customer

      Comment


      • #4
        The job failed (nothing in the logs) and the import stayed 'Pending' forever. I don't know the cause but the list was big (~23k leads), maybe some value was not valid and it stopped the whole import. So I deleted the imported entities, the import log and successfully completed the import using multiple smaller-sized CSVs. Now I can delete the failed job (I only found one) and be done.
        Last edited by tothewine; 01-24-2019, 01:50 AM.

        Comment

        Working...
        X