Is this error caused by my smtp or the recipient's server?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • tothewine
    Active Community Member
    • Jan 2018
    • 373

    Is this error caused by my smtp or the recipient's server?

    When I send an email I get Error 500: 5.2.0 RlwfkTzDowsS5Kfqh: spam detected.
    What is the cause (what server said so)? Is it on my end or theirs?
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello.
    Can't reproduce. Check logs and your smtp configs.

    Comment

    • tothewine
      Active Community Member
      • Jan 2018
      • 373

      #3
      After verifications it seems my outgoing email was blocked as spam at the smtp level. Maybe that notification could be made easier to understand for the end-users for example putting 'SMTP:' before the error.

      Comment

      • Maximus
        Senior Member
        • Nov 2018
        • 2731

        #4
        Sometimes that happens. It is because of the smtp server filter configs. If this is your own smtp server just check it's filter configs. If not, check one more time recommended configs for smtp. Also, you can contact with smtp server support team. If this will not help, maybe you need to change smtp.

        Comment

        • tothewine
          Active Community Member
          • Jan 2018
          • 373

          #5
          Originally posted by Maximus
          Sometimes that happens. It is because of the smtp server filter configs. If this is your own smtp server just check it's filter configs. If not, check one more time recommended configs for smtp. Also, you can contact with smtp server support team. If this will not help, maybe you need to change smtp.
          Yeah I've dealt with the situation, thanks for the tips.

          Comment

          Working...