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Hello,
As I understood EspoCRM for mail use IMAP protocol, but I didn't find how it's work or it's not work correctly.
1. I set up my gmail account as personal e-mail.
2. When I delete mail from CRM, the same mail keeps in my gmail, if I delete mail in gmail, it's stay in EspoCRM, so I need to work on the same email twice.
3. How to archive or move to folder e-lails if in folder list there are only Inbox folder, might be I didn't configure well?
regards, Tomas
p.s. I would like to work only in CRM if I could
As I understood EspoCRM for mail use IMAP protocol, but I didn't find how it's work or it's not work correctly.
1. I set up my gmail account as personal e-mail.
2. When I delete mail from CRM, the same mail keeps in my gmail, if I delete mail in gmail, it's stay in EspoCRM, so I need to work on the same email twice.
3. How to archive or move to folder e-lails if in folder list there are only Inbox folder, might be I didn't configure well?
regards, Tomas
p.s. I would like to work only in CRM if I could