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Email send failed since upgrade to 5.4.4

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  • Email send failed since upgrade to 5.4.4

    Getting errors in espo log (debug)
    [2018-10-30 19:47:11] Espo.ERROR: Workflow[59d27fa3dac63fbe9]: Action failed [sendEmail] with cid [0], details: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'Pending-0' for key 'IDX_JOB_STATUS'. [] []
    [2018-10-30 19:47:11] Espo.DEBUG: Workflow\Actions: Start [sendEmail] with cid [1] for entity [Account, 5bd35b75e80c8b41d]. [] []
    [2018-10-30 19:47:11] Espo.ERROR: Workflow[59d27fa3dac63fbe9]: Action failed [sendEmail] with cid [1], details: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'Pending-0' for key 'IDX_JOB_STATUS'. [] []

  • #2
    Check whether `status` column of `job` table is a primary key. If yes -- make it not a primary key. `id` column should be a primary key.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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    • #3
      no the status column is not primary. What is next?

      Comment


      • #4
        Check whether IDX_JOB_STATUS index is unique. It should not be unique.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment


        • #5
          I can't send emails from aany workflow rules or via the stream when tagging anyone.
          Should I just delete every record with this ID?
          I also can't find anything in relation to this: key 'IDX_FBD8E0F8A71ECAB0'

          [2018-10-31 13:19:19] Espo.DEBUG: WorkflowManager: End workflow [afterRecordSaved] for Entity [Account, 5bd74ed28a4324996]. [] []
          [2018-10-31 13:20:01] Espo.ERROR: Uncaught Exception PDOException: "SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '5a27077f955632a17' for key 'IDX_FBD8E0F8A71ECAB0'" at /var/www/espocrm/application/Espo/ORM/DB/Mapper.php line 739 {"exception":"[object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '5a27077f955632a17' for key 'IDX_FBD8E0F8A71ECAB0' at /var/www/espocrm/application/Espo/ORM/DB/Mapper.php:739)"} []
          [2018-10-31 13:21:01] Espo.ERROR: Uncaught Exception PDOException: "SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '5a27077f955632a17' for key 'IDX_FBD8E0F8A71ECAB0'" at /var/www/espocrm/application/Espo/ORM/DB/Mapper.php line 739 {"exception":"[object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '5a27077f955632a17' for key 'IDX_FBD8E0F8A71ECAB0' at /var/www/espocrm/application/Espo/ORM/DB/Mapper.php:739)"} []
          [2018-10-31 13:21:13] Espo.DEBUG: WorkflowManager: Start workflow [afterRecordSaved] for Entity [Account, 5bd8b9de09296b4a0]. [] []
          Last edited by khopper; 10-31-2018, 01:52 PM.

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          • #6
            It seems something happened with your environment. Did you upgrade anything apart from crm?

            You can delete. But I think the problem will appear again.
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment


            • khopper
              khopper commented
              Editing a comment
              No, I did not upgrade anything else.

          • #7
            I managed to resolve this by setting and saving the `status` column as primary key and then undoing that change to the table `job`.

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