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Changing conditions in workflow between actions

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  • Changing conditions in workflow between actions

    If a workflow has several actions, are the conditions checked for each of them, or only for the first one?

    E.g. workflow sends 2 e-mails - one immediately after record created, the other on the next day. If the condition has changed between sending the first and the second e-mail (e.g. the customer's status has changed, or he opted out), will the second e-mail be sent, or not?

  • #2
    It will be sent since a worklow is considered as triggered. You can utilize 'Trigger another workflow' action (or utilize BPM) to check conditions before the second sending.

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    • #3
      That's a great hint, thank you! In the meantime, I managed to achieve the same with the flowchart process (adding gateways before every sending), but good to know there's a way to do it with workflows, too.

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      • #4
        As Yuri told you can separate workflow actions in different sequential workflows (except first), and use Trigger another workflow. Also you can add delay for triggering.
        But if actions are related to previous action results, bpm is better choice

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