Hello,
if an user sets the parent (it can be a case, a account, a contact, an oppotrunity or a lead) in an email, the teams of this mail should be added with the teams of the choosen parent. For this purpose I want to use a formula. But I can't find a possibility to read the teams of the foreign parent.
Has anyone an idea?
if an user sets the parent (it can be a case, a account, a contact, an oppotrunity or a lead) in an email, the teams of this mail should be added with the teams of the choosen parent. For this purpose I want to use a formula. But I can't find a possibility to read the teams of the foreign parent.
Has anyone an idea?
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