DateTime Placeholder Not Displaying Time in Email Templates

[scotta3234]

Hello,

I have a workflow to send emails out to specific leads using a template that has a {Lead.appointment} DateTime placeholder. Only the "Date" field is shown in the corresponding email once it is sent out. (Example: Your scheduled appointment is on 09/18/2018) does not include the time.

[yuri]

Hi,

Could you try to compose an email from Lead detail view and then select your email template. Please check whether the time part is included.

[scotta3234]

Hi,

Just tried from Lead detail view, and it is the same.

[tarasm]

What EspoCRM version do you use?

[scotta3234]

I'm currently on 5.3.6. Was this addressed in the 5.4.x update?

[yuri]

Is 'appointment' a Date-Time field?

[scotta3234]

Hi,

Yes, "Appointment Date" is a Date-Time Field.

[yuri]

Weird. I can't reproduce. Is the displayed value is proper on the detail view?

[scotta3234]

Yes. It is correct on lead detail view. I'll be upgrading to 5.4.x this evening, maybe that will resolve. I've also tried re-adding the field as well as creating a completely new email template. Just to confirm, you're saying that reproducing my use case works as intended?

[yuri]

When I compose email and select template the date-time field is inserted with a time part.