email problem when we change user email's address

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  • k26
    Member
    • May 2018
    • 45

    email problem when we change user email's address

    I have a user, and assign him an email address, then I can see mails into his folders
    But if I change his email, the inbox is not updated, and I still can see all the previous mails in his inbox or sent folders
    How can we only display the mails according to his current address ?
    Thanks
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    emails have assigned user field. reset this field and check again

    Comment

    • k26
      Member
      • May 2018
      • 45

      #3
      You mean, if I have 1000 mails, I need to open manually all of them one after another, and edit to reset the user field ? hmmmmm

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        you can use scheduled workflow for this

        Comment

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