Disable users from sending emails through Espo

[olof]

We don't want users trying to send emails through Espo. How can we disable email sending through espo and make the defualt behaviour of clicking on an email be to "Use an external email client" - I know you can set this per user but we want it to be the default for all new users.

[tanya]

You need to override email field

example, how to do it in upgrade safe way https://forum.espocrm.com/forum/gene...d-to-addresses
you need override templates https://github.com/espocrm/espocrm/t...s/fields/email
remove data-action="mailTo" and change href attribute

https://knowledge.hubspot.com/articles/kcs_article/cos-pages-editor/how-do-i-create-a-mailto-link

Also you can disable Email creation with roles