IMAP working but SMTP is not sending mails

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  • tothewine
    Active Community Member
    • Jan 2018
    • 376

    IMAP working but SMTP is not sending mails

    Every time I try to send a mail, error appears to me 5.7.0 auth rejected , but if I send a test mail, everything works, what should I do?
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    describe, how did you configure smtp, please?

    Comment

    • tothewine
      Active Community Member
      • Jan 2018
      • 376

      #3
      Well ... the test mail works, it does not work only when I send it directly from CRM when i use COMPOSE

      Comment

      • tothewine
        Active Community Member
        • Jan 2018
        • 376

        #4
        ....

        Comment

        • tanya
          Senior Member
          • Jun 2014
          • 4308

          #5
          ? is it global email account or personal?
          describe, how did you configure smtp, please?

          Comment

          • tothewine
            Active Community Member
            • Jan 2018
            • 376

            #6
            It's personal email configured as picture "SMTP VODAFONE", i just configured as in the picture "config VODAFONE", what can I do?

            Comment

            • tanya
              Senior Member
              • Jun 2014
              • 4308

              #7
              try to configure global smtp, and this personal disable, for test

              Comment

              • tothewine
                Active Community Member
                • Jan 2018
                • 376

                #8
                I did the test with the group email but it does not work

                Comment

                • tanya
                  Senior Member
                  • Jun 2014
                  • 4308

                  #9
                  if you set the same credentials it doesn't work?

                  Comment

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