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  • Permissions to delete emails

    Hi
    My scope level to Emails looks like:

    Read:team Edit:Own Delete: Own
    The user has one private e-mail account configured in EspoCRM. But for this one account messages are redirected from many other email aliases. The user can delete emails targeted to his alias, but he can not delete those links to his alias.

    I can not change scope level Read to All, becouse all users will see all emails.

    Is any way to change email scope level to:

    Read:teamEdit:ALL Delete: ALL
    Thank You in advence.

  • #2
    yuri tanya help please.

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    • #3
      Hello,
      no.
      Edit level can not be higher, then read level,
      delete level can not be higher, then edit level.

      Comment


      • #4
        So if I have email account anna.ann@company.com, I can delete only messages that were sent to the alias anna.ann@company.com?
        What if alaasy aa@company.com and bb@company.com are redirected to alis anna.ann@company.com? Can not I remove them from my inbox now?
        Last edited by Enju; 07-13-2018, 08:22 AM.

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        • #5
          The delete option should be allowed and should remove the link from the mail client

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