Espo intended workflow

[smaction]

In our office we go from lead to prospect to Customer/account. I know this will work in Espo. But, is the terminology the same? Or, will we go lead prospect account?

TIA

[tanya]

Hello,
in EspoCRM you have Lead entity. When it becomes Customer, you can convert it in Account and/or Contact and/or Opportunity.

Regards,
Tanya.