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Campaign statistics: removing a record does not update?

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  • olamborelle
    replied
    Great thanks!

    Leave a comment:


  • tanya
    replied
    Hello Olivier,

    If you need to remove records from statistics, you need to remove records in Log panel and after click on Statistics panel title (to refresh the panel).

    Regards,
    Tanya.

    Leave a comment:


  • Campaign statistics: removing a record does not update?

    Hi,
    The campaign statistics are great to see how many people opened the email, etc.
    In one campaign we usually send various emails to different lists, which means also a couple of test emails for each mass email instance.

    I took the habit to remove the record of those test email (always me opening them) from the log, below the campaign details.

    => it seems removing records does not update the statistics? Is my impression correct? The number of people who opened their mail was not change even after I removed 5 or 6 records related to me opening test emails.

    Thanks,

    Olivier.
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