How to dynamically associate all the contacts to cases through workflow or BPM?

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  • theBuzzyCoder
    replied
    This doesn't work tanya . I tested it. In formula row there isn't a field account.contactsIds.

    I wish there was. Is there any other solution you can suggest?

    Is there a way to add the attributes to the formula's attributes using Custom folders?

    Leave a comment:


  • tanya
    replied
    remove your rule about contact and add in formula the row

    contactsIds = account.contactsIds;

    I didn't test it, but has to work

    Leave a comment:


  • How to dynamically associate all the contacts to cases through workflow or BPM?

    Hi tanya, yuri

    Want to associate contacts with cases. The contact is already created and associated with the account.

    The workflow is for the account. I want to associate the contacts which is link for the account to the case.
    Attached Files
    Last edited by theBuzzyCoder; 06-28-2018, 09:13 AM.
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