Issues with IMAP

[nickh]

Downloaded and installed EspoCRM V5.2.5 yesterday. Installation went without issues. Unable to connect to any IMAP servers - outlook, gmail, anything. produces a very quickly displayed message that the connection timed out. Nothing connects.

Am I missing something extremely obvious?
Thanks

[tanya]

This error is not related with crm.

https://support.microsoft.com/eu-es/help/2982764/connection-to-the-server-timed-out-error-message-when-you-try-to-perfo

https://productforums.google.com/forum/#!topic/gmail/3VlR_wIGq6U

https://my.bluehost.com/hosting/help/186

[nickh]

OK - perhaps a bit more information would assist. The EspoCRM is installed on our VPS. I can connect to IMAP from my terrestrial desktop - it is the settings in EspoCRM Administration that are presenting issues. When I create an personal email account and select test, it times out with the message error 500: cannot connect to host ; error fsockopen(): unable to connect to ssl://[servername]:993 (Connection time out) (errno=1).

As I can connect to the IMAP server from multiple devices - desktop, tablet, phone, the issue must be my server configuration or something in teh software that is preventing communication with the IMAP server from the CRM.

I am confused.

Using PHP5.6
MySQL V5.6.39

Any pointer would be most appreciated.

[nickh]

All cool now. I have resolved the issue.

[Baden]

Hi Nick, just wondering how you resolved this, I'm having the exact same issue after installing on a VPS.