Announcement

Collapse
No announcement yet.

Issues with email layout / HTML

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    Issues with email layout / HTML

    Hi,

    I have an issue while writing an HTML email template: a logo I insert at the top of the email is displayed a second time at the bottom of the test email I receive. This second logo is not visible when editing / previewing the template, but only once it is really sent.

    Any idea?

    I was also trying to find what is the correct HTML template for an email? Does it have to start with <HTML>.. ?

    Thanks,

    Olivier.
    Tags: None
  • #2
    hello,
    no, body content is enough.
    Like
    <p>First row</p>
    <p>Last row</p>

    Also you can attach your email body, to we test it
    • Likes 1

    Comment

    • #3
      Hi, thanks. Ok so I do not understand why the logo I insert on top, inside a table, is repeated at the bottom of the sent emails. It appears un-centered so it is kind of outside any of my HTML code.
      I attached the HTML. Thanks for testing, then I'll remove it.

      Comment

      • #4
        Hmm, I receive normal email with your body

        Comment

        • #5
          Thanks again,
          So it seems the issue is not visible or existing for all recipients. We'll do more investigation on our side.

          Comment

          Previous template Next
          Working...
          X