"OR" doesn't work in filters for Reports

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  • Dmitry
    Member
    • Jul 2017
    • 85

    #1

    "OR" doesn't work in filters for Reports

    I'm trying to create a report "sales in Scandinavian countries". When I use one filter "Account.Country Equals Sweden" - it works OK. When I click "OR" and add field "Account.Country Equals Denmark" - it returns no data. Seems to be a bug.
    Screenshot: https://yadi.sk/i/XmErXKMy3WsVG3
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9660

    #2
    You create it the wrong way, You need to create OR group first then add two filters inside. Try the last advanced pack. Report filters' UI is more comprehensible there .
    Last edited by yuri; 06-02-2018, 07:16 AM.

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    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9660

      #3

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      • Dmitry
        Member
        • Jul 2017
        • 85

        #4
        Thank you! How do I get the last Advanced Pack? I have version 1.29 installed, and I don't see any option to upgrade it.

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        • yuri
          EspoCRM product developer
          • Mar 2014
          • 9660

          #5
          Download from the customer portal.

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          • Dmitry
            Member
            • Jul 2017
            • 85

            #6
            What customer portal? I don't see any link to it on your site.

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            • yuri
              EspoCRM product developer
              • Mar 2014
              • 9660

              #7
              You should have received an access when you purchased Advanced Pack. It's the place you downloaded the extension the first time.

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              • Dmitry
                Member
                • Jul 2017
                • 85

                #8
                OK, I'll check with my colleague who did the purchase. Thank you!

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