Custom fields in email templates

[pavel_s]

Thanks a lot!

[xurizaemon]

Hey Pavel

EspoCRM uses Handlebars.js, so I expect you can use the if block helper:
{{#if Lead.name}} Kia ora, {{Lead.name}} {{else}} Greetings, new friend! {{/if}} More details: https://handlebarsjs.com/builtin_helpers.html

[pavel_s]

I'm sorry(( my fault...
We were trying to send email to Contact while adding {Lead.firstName}
Next time I'll check for few times before create a topic.

By the way
is there any way to check if the Lead has firstName? because if don't he receives email with this {Lead.firstName}
Thanks

[tanya]

Where? In compose view?
What entity is parent for this email?

[pavel_s]

According to documentation
It's possible to use placeholders in email template's body and subject e.g. {Account.name}, {Person.emailAddress}. They will be replaced with values of related records.
But when template "is html" fields are shown like {Account.name}, {Person.emailAddress} - not the values of theese
How can I fix it?