Hi I have following query...
1. check this attached screenshot I am unable to see my custom field (TICKET ID) in search list ... How to be added ?
2. Can we set default search field ? (because in support ticket id is default)
3. Default Number field in Case is showing only 2 digit auto generated id how can we modify it to 4 digit ?
1. check this attached screenshot I am unable to see my custom field (TICKET ID) in search list ... How to be added ?
2. Can we set default search field ? (because in support ticket id is default)
3. Default Number field in Case is showing only 2 digit auto generated id how can we modify it to 4 digit ?
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