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E-Mail Filters - Filter mails connected to Contacts

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  • E-Mail Filters - Filter mails connected to Contacts

    Is there a way to create a filter to only import mails which are connected to a contact?
    Use case is that we have a Team which partly uses their mail accounts private - I still want to use the Mail Feature to see E-Mails under a contacts history but I do not want to see other users private mails. Any Idea how this would be possible?
    If this is not doable with filters - is there an other way?
    Thanks

  • #2
    Hello, you can create Email Filter, if you know, how you want to filter they https://www.espocrm.com/documentatio...-email-filters
    Tooltips could help you

    Or you need to override core code (application/Espo/Services/EmailAccount.php for personal email account or application/Espo/Services/InboundEmail.php for group email account (application/Espo/Core/Mail/Importer.php importMessage) )

    Or try to configure role for this

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