Responding emails by using email templates

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  • Balew
    Junior Member
    • Mar 2018
    • 1

    Responding emails by using email templates

    Hi,
    I have set up email templates. I can use them for creating and sending outgoing emails.
    Nevertheless, I can not use them when I want to answer an email.
    Where and how can I make adjustments?
    Starts
    03-07-2018
    Ends
    03-31-2018
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello,
    client/src/views/email/detail.js > actionReply > remove view.getView('edit').hideField('selectTemplate');
    but
    selection of template will remove reply subject and body

    Comment

    • Brian
      Active Community Member
      • Jan 2018
      • 80

      #3
      Hi Tanya,
      How can we keep subject after using template when do replying?

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        Hi,
        it will be fixed in the next version

        Comment

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