Upload file error 500 EspoCRM 5.0.5

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  • nunos
    Member
    • Mar 2018
    • 94

    Upload file error 500 EspoCRM 5.0.5

    Good evening Everyone,

    After installing EspoCRM without any error or problem, i have tried to create a new document and upload a file without success. An error 500 appear at the top of the screen (attached picture)

    I am logged in as Admin, tried to update to the last version (from 5.0.4) problem remains.

    Anyone else with the same problem?

    NunoS
    Attached Files
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello,
    please check apache error log and espocrm log (data/logs).

    Comment

    • nunos
      Member
      • Mar 2018
      • 94

      #3
      Thank you tanya for your help,
      After some checking the problem was the PHP version off my hosting server (too old), it is working ok now but another problem raised. I am trying to import a csv file and now a error 403 is displayed at the end of the pre-import process.
      CanĀ“t find anything on the logs files

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        Is your user Administrator? What entity do you want to import?

        Comment

        • nunos
          Member
          • Mar 2018
          • 94

          #5
          Hello tanya and thank you for your reply,

          Yes i am using the administrator access and trying to import a basic csv file to a new entity (properties) that i have created. (images attached)
          After clicking on "run import" a "file uploading" appear and the "error 403"
          Attached Files

          Comment

          • tanya
            Senior Member
            • Jun 2014
            • 4308

            #6
            This error has to be in EspoCRM log (data/logs). Could you check on any details?

            Comment

            • nunos
              Member
              • Mar 2018
              • 94

              #7
              Good afternoon tanya and thank you for the reply, i have moved all the EspoCRM platform to a new web server because of a company installation structure upgrade and i will now check if the error still happens.

              Comment

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