Sending email error 500

[minbar]

Hi guys,

I'm getting an intermittent issue where I get the error 'Could not read from smtp-relay.gmail.com, Code: 500' when trying to send email, but usually if I just keep clicking the send button it will eventually send. The Espo log shows:-

[2018-03-01 17:55:59] Espo.ERROR: Display Error: Could not read from smtp-relay.gmail.com, Code: 500 URL: /crm/api/v1/Email [] []

As far as I am aware nothing has changed on the server other than the usual OS updates, EspoCRM itself is on the latest version 5.0.5 with advanced pack 1.30.7.

So can anyone help in tracking down what is causing this issue?

Many thanks..

[tanya]

Hello
after system upgrade some extension could stop working. Could you update/reinstall php smtp extension?

[minbar]

Hi Tanya,

Many thanks for your reply. I have just been looking in to what you said but I'm not sure how to find the smtp extension, so can you please give me some clues about how to reinstall it?

Thanks