Password Change Error - Portal User

[bradaks]

Good day,

I am seeing this error a lot in my data logs. I am assuming that some of the portal users are attempting to reset their passwords but erroring out due to being a member of the portal and not the main part of the CRM:

[2018-02-09 20:17:42] Espo.ERROR: API [POST]:/User/passwordChangeRequest, Params:Array ( ) , InputData: {"userName":"REMOVED NAME","emailAddress":"REMOVED@removed.com","url":"http://www.test.com/crm/#Contact/view/5a7da7a8525a59eee"} -  [] []
[2018-02-09 20:17:42] Espo.ERROR: Display Error: , Code: 404 URL: /espocrm/api/v1/User/passwordChangeRequest [] []

[tanya]

Hello,
If reset URL was used, it was removed from crm. And if user try to click it again, he/she get 404 error

[bradaks]

So I assume that means they took too long to click on the link? That would cause the link to remove?

[tanya]

yes, or clicked it once before