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Since I am trying to use this CRM as part help desk with case numbers, it would be useful to be able to search by the number that it is auto-assigned in the global search.
Is there a workaround to be able to search this, or perhaps a workflow that can be done to copy the case number to a text field to be able to search it?
When I try and search the number in the global search, it shows as blank and then to the right it says "Case"
Is this how it is supposed to show up?
Is there a workaround to be able to search this, or perhaps a workflow that can be done to copy the case number to a text field to be able to search it?
When I try and search the number in the global search, it shows as blank and then to the right it says "Case"
Is this how it is supposed to show up?
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