I want to add different Closed Status' to my cases entity, but I am not sure how to do that.
I do not have a whole lot of knowledge on developer routes, but I am not sure if there was a way to make more than 1 Closed Status.
I have attached a picture of what I want my status' to be. Except for the "Resolved (Closed)' status, which I renamed the regular Closed Status to this, I want to make the other ones that have "(Closed)" also close the case and remove from my cases.
I have also attached a picture of it still showing in My Cases.
Any help would be appreciated. Thank You!
I do not have a whole lot of knowledge on developer routes, but I am not sure if there was a way to make more than 1 Closed Status.
I have attached a picture of what I want my status' to be. Except for the "Resolved (Closed)' status, which I renamed the regular Closed Status to this, I want to make the other ones that have "(Closed)" also close the case and remove from my cases.
I have also attached a picture of it still showing in My Cases.
Any help would be appreciated. Thank You!
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