Undefined method in mail importer.php

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  • CRMuser
    Member
    • Sep 2016
    • 71

    Undefined method in mail importer.php

    Hi there,

    we have an issue on one ExpoCRM instance we are running. Issue is that no group emails and no personal emails are imported. It worked for some time, then it suddenly stopped.

    The error log says:

    [2018-01-14 15:57:05] Espo.ERROR: Uncaught Exception Error: "Call to undefined method Espo\Core\Mail\Parsers\ZendMail::getAddressDataFro mMessage()" at /XXX/application/Espo/Core/Mail/Importer.php line 116 {"exception":"[object] (Error(code: 0): Call to undefined method

    EspoCRM is up to date, version 5.0. I checked the import.php file. It is from today, meaning from the latest update.
    We have several instances running on the same server setup where the import works.

    Would be great if you could help.

    best regards
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello
    Could this file be cached? At least the calling of the method getAddressDataFromMessage is not on 116 row on the last espocrm version

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