Missing email attachments after changing FTP server

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • The50
    Member
    • Nov 2017
    • 39

    Missing email attachments after changing FTP server

    Hello, I moved a project from one FTP to another and now the problem is that there is no attachments added to every email I get. If I open the email on Gmail or other software - the attachment is present. I checked the uploads folder and made it 777, but still nothing changed. Any ideas?
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello
    Do these emails have attachments in EspoCRM on the previous server?
    Check attachment table in database and filter by parent_id column (parent_type Email, parent_id - the same as in checked email)

    Comment

    • The50
      Member
      • Nov 2017
      • 39

      #3
      Originally posted by tanya
      Hello
      Do these emails have attachments in EspoCRM on the previous server?
      Check attachment table in database and filter by parent_id column (parent_type Email, parent_id - the same as in checked email)
      Yes those attachments was on previous server, but the most important thing is that new attachments of new emails doesn't appear on the system also.

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        Could you post in Stream with attachment?

        Comment

        • The50
          Member
          • Nov 2017
          • 39

          #5
          Originally posted by tanya
          Could you post in Stream with attachment?
          Yes, attachments working everywhere else. Also, if I send an email from CRM itself - attachments is working. If someone sends an email and I open it via CRM - there is no attachment.

          Comment

          Working...