change from name when email sent to contact

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  • ChrisL
    Member
    • Dec 2017
    • 46

    change from name when email sent to contact

    how can I change the "FromName" when sending an email direct from Espo to a contact? At the moment, it is showing the username from Espo, what is quite annoying.

    We want to send out emails only via a central, shared mailadress, when I'm sending an email from the mail configuration from outgoing mails, I can configure there the From name - the testmail send form this part of Espo looks than also correctly - unfortunately not, when sending direct to a contact...

    thanks for your help!
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello
    If a user has the same email address as in smtp configuration, email will be linked with this user.
    Change user email, and from will be without this user

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