403 Access Denied when uploading document

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  • tarasm
    Super Moderator
    • Mar 2014
    • 573

    #16
    Please check which owner is defined in <espocrm-derectory>/data/config.php. For me is:
    Code:
    'defaultPermissions' => [
            'user' => 'www-data',
            'group' => 'www-data'
        ]
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    • lochtech
      Junior Member
      • Aug 2017
      • 10

      #17
      Originally posted by tarasm
      Please check which owner is defined in <espocrm-derectory>/data/config.php. For me is:
      Code:
      'defaultPermissions' => [
      'user' => 'www-data',
      'group' => 'www-data'
      ]
      Yes. The owner is set correctly. This function was working fine until, well, it didn't. I tried installing espo in a brand new account on my server and it still refused to function. Which has lead me to believe there is a server function that is not configured properly or missing. I'm not sure what service or permission on the server (not the espocrm installation) is making this happen.

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      • tarasm
        Super Moderator
        • Mar 2014
        • 573

        #18
        It's strange. Need to find the reason of the problem. Please try to login as admin, upload any document and check a log file located at (<espocrm-directory>/data/logs/) and apache error log.
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        • lochtech
          Junior Member
          • Aug 2017
          • 10

          #19
          As it turns out, an update on my server applied changes to the settings in my WHM's ModSecurity plugin restricting uploads globally on the server. I rent this server through HostGator.

          For anyone else with this issue running EspoCRM using WHM/cPanel, check ModSecurity tools and disable the offending rule.

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