entry not saving values

[Elioz]

Hello,

When i'm creating new entry and choosing the value in some section and clicking save, it show three dots instead (...)
I have to edit the entry and enter the value again and then its saving it.
I don't find the reason why it can happend.

Thanks!

[tanya]

Hello.
What is the type of you field? What value is saved in database?

[Elioz]

Hello.
What is the type of you field? What value is saved in database?

Hi Tanya,

First of all, I didn't mentioned it, entites have relationship between them so its gathering the information from other entity, the picture attached indicate about it.
the type of the field is text.
in the database i'm not seeing any column about service ID, I have other table which called case_service_i_d but she is empty.

[tanya]

Could you attach custom/Espo/Custom/Resources/metadata/entityDefs/ Case.json and ServiceID.json?

[Elioz]

Could you attach custom/Espo/Custom/Resources/metadata/entityDefs/ Case.json and ServiceID.json?

Here you go

case.json

https://pastebin.com/Shhwu5KU

service id.json

https://pastebin.com/E83rAKSD

[tanya]

according to you told exists table case_service_i_d (many-to-many relationship), but according to your files, you have one-to-many relationship. what is correct version?

[Elioz]

according to you told exists table case_service_i_d (many-to-many relationship), but according to your files, you have one-to-many relationship. what is correct version?

Hi Tanya,

It's version 4.7.2, I have deleted these settings, if I want that more than one service ID will appear, I need to make one to many realationship from service ID to case? and than it's should work and save the service ID?

[tanya]

Hi,
If case can have more, than one service ID, and one service ID can repeat in few cases, you need many-to-many relationship.

[Elioz]

Hi,
If case can have more, than one service ID, and one service ID can repeat in few cases, you need many-to-many relationship.

Solved! Thanks