I'm wondering if it's possible to create a workflow like so:
1. When email is sent to a contact within an opportunity, the value of one of the fields in opportunity will be changed.
2. When incoming email is received related to an opportunity, a field in opportunity will be changed.
Basically I want to have a flag in opportunities to say how many times I tried to reach out to that contact before so i can stop contacting them. Every time i contact them and they have not replied still, i would increment an integer. If i get a reply and incoming email is registered with that opportunity, then I will reset the counter to 0.
Can this be done with espo workflows? I was not able to set this up in your demo.
1. When email is sent to a contact within an opportunity, the value of one of the fields in opportunity will be changed.
2. When incoming email is received related to an opportunity, a field in opportunity will be changed.
Basically I want to have a flag in opportunities to say how many times I tried to reach out to that contact before so i can stop contacting them. Every time i contact them and they have not replied still, i would increment an integer. If i get a reply and incoming email is registered with that opportunity, then I will reset the counter to 0.
Can this be done with espo workflows? I was not able to set this up in your demo.
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