Users can see the titles of e-mails received by other users

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  • lopes80andre
    Junior Member
    • Nov 2016
    • 24

    Users can see the titles of e-mails received by other users

    Hi,

    I'm using 4.3.0-beta.2 and I see that other CRM Users can see the e-mails titles of the other users if they create a Lead with the e-mail of the other CRM Users.

    To a better understanding, if I create a CRM User with the username 'peter.01' and add a 'Personal Email Account' in this user with the e-mail 'peter.01@mail.com' then I create another user with the username 'john.000' and this username(john.000) create a new Lead with 'peter.01@mail.com', now the user 'john.000' will be able to real all the e-mail titles of the user 'peter.01'. How can I avoid this to happen?

    Best Regards,
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hi
    If user is in recipient list, he/she can read this email. And you can configure roles, if you didn't do this before.

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