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QUESTION PLEASE HELP: GMAIL & IMAP EMAIL MONITORING DILEMMA

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  • QUESTION PLEASE HELP: GMAIL & IMAP EMAIL MONITORING DILEMMA

    We use gmail IMAP for our corporate email accounts. We have recently installed ESPO and want to activate the main email features. Within ESPO I was able to setup the IMAP email functionality, get a successful connection and start receiving emails. MY QUESTION IS: are two copies of new incoming emails; one on our gmail mail server and one within our ESPO IMAP email console? It seemed like the answer is no because i couldn't find the emails which got forwarded to ESPO in my gmail account, I DO WANT TWO COPIES - I NEED ALL EMAILS SAVED ON GMAIL and copies of which ever emails I monitor on ESPO. HOW CAN I GET THIS DONE?

  • #2
    Hi,

    It's not clear for me. Could you please describe more clear.

    Just an information how it's implemented:
    EspoCRM fetches emails from imap server and doesn't delete them.
    Also it's possible to make EspoCRM store sent emails on the imap.

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