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Mass Email sends only 5 emails

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  • Mass Email sends only 5 emails

    Hi there,

    I set up a campaign for mass emails following the instructions. I have a campaign, a target list, a mass email plan and an email template.
    Test emails work fine, the mass email plan is set to pending.

    12h later the status changed to done, but only the first five emails from the target list have been send.

    a) Why does it only send the first 5.
    b) How can I send to the other people on the list without sending to the first 5 customers again?


  • #2
    Solved: The issue was "select all" does only select all visible contacts in list view. Could be an improvement for the future.


    • #3
      Can't confirm. 'select all' indeed selects all... Click image for larger version

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      Robert Laussegger
      iscon group


      • #4
        You are right. I checked it and asked the user what he did. He assumed that the using the top level selector already selects all contacts and thought the little arrow indicates a sorting option not a menu.