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Mass Email stuck on status Pending

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  • Mass Email stuck on status Pending

    Mass Email stuck on status Pending. Settings are okay. Test emails are sent.

    Table email_queue_item is not being filled.

    Scheduled Jobs
    Send Mass Emails Send Mass Emails Active */1 * * * *
    Log is empty.

    Optedout total 250+
    Target list total count 33K+

    What to check to get the Campaign mailing started?
    Last edited by eddieadams; 10-27-2016, 04:48 PM.

  • #2
    Solved. Temporarily installation SiteUrl differed with a previous installation.

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    • #3
      Hi, i'm new user to espo crm, i m french and i don't speak very well english(im sorry), i have configured ma account mail on espo, the test is good but i haven t email in the inbox , i dont anderstand why. Someone can help me please
      thank you

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      • #4
        Hi. Did you configure crontab? Administration->Scheduled Jobs - there you can find the string you have to add to crontab

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        • #5
          Hi tanya, i do that , when i test mail is ok, when i sent mail is ok but nothing in the inbox !!!

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          • #6
            Test email is sent immediately, without cron.
            If email is sent with a record in Campaign Log, check spam folder

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