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  • export leads csv

    Hi,
    When I try export leads into csv formats the output file does not contain email address.
    I have version 4.1.5
    How could solve it?
    Thank you

  • #2
    I can't reproduce this problem. Does this field is enabled for user, who exports data?

    Comment


    • #3
      Thank you for your response. The user have administrator rol. If I check box, it could export csv with emails, but only of leads showed in screen. If I want export all leads, then I click in "Select all results" and export but CSV have no mails; have leads name and another fields, but no mails

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      • #4
        I've created more than 20 000 test leads and successfully exported with "Select all result" -> "Export" with email addresses.... sorry. What about exporting other entities, like Contacts? The same issue?

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        • #5
          I have an error when trying to export
          api/v1/Lead/action/export - 500 Internal Server Error
          Any suggestions?

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          • #6
            could you check server error log?

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            • #7
              here is my /var/log/nginx/error.log:
              FastCGI sent in stderr: "PHP message: PHP Fatal error: Class 'XMLWriter' not found in /var/www/html/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Shared/XMLWriter.php on line 5" while reading response header from upstream, client: *MY IP*, server: "MY SERVER", request: "POST /api/v1/Lead/action/export HTTP/1.1", upstream: "
              "fastcgi://unix:/run/php/php7.0-fpm.sock:", host: "MY HOST", referrer: "MY SITE"
              Last edited by pavel_s; 05-25-2018, 06:34 AM.

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              • #8
                you need to install xml php extension

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                • #9
                  thanks a lot! ))
                  another question - do we need to click show more (many times) to select all of those?

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                  • #10
                    No,
                    next to Select All checkbox you can see a small arrow, when you click it, you can see Select All Results button

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                    • #11
                      Thank You! )

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                      • #12
                        Hello! another problem with export
                        2018/06/11 08:37:02 [error] 9015#9015: *262989 FastCGI sent in stderr: " PHP message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /var/www/html/vendor/phpoffice/phpspreadsheet/src/PhpSpreadsheet/Worksheet/Worksheet.php on line 1255" while reading response header from upstream, client: IP, server: SERVER, request: "POST /api/v1/Contact/action/export HTTP/1.1", upstream: "fastcgi://unix:/run/php/php7.0-fpm.sock:", host: "SITE", referrer: "SITE"

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                        • #13
                          How many records do you want to export?
                          You can try to increase memory_limit parameter in your php configuration (as I can see it is 128M for now. Change it to 256M, 512M or 1024M)

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                          • #14
                            6000 records

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                            • #15
                              that helps. Thank You!

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