How can I customize the notification

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  • RGF
    Member
    • Aug 2016
    • 38

    #16
    Thank you!

    But for a birthday (see. Screenshot), paragraphs 1 and 2 do not fit, 3 have no conditions, and that means 4?

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    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9621

      #17
      4. Means that workflow is supposed to be trigger by another workflow.
      3. Is to run with a specific period.

      Specify Scheduling with value
      0 7 * * *
      to create notifications every morning at 7:00am

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      • RGF
        Member
        • Aug 2016
        • 38

        #18
        So, for a birthday, it is necessary to create two workflow:
        1) Sheduled - triggered once a day
        2) Sequental - depends on the previous one, checking if current day == birthday of Client

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        • yuri
          EspoCRM product developer
          • Mar 2014
          • 9621

          #19
          No

          1. Create List Report that shows contacts who have a birthday today.
          2. Select this report in Scheduled Workflow.
          3. Add action to notify in workflow.

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          • RGF
            Member
            • Aug 2016
            • 38

            #20
            Thank you!

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